Documentation that keeps itself current
Draft Punk turns Jira tickets, Slack threads, and support questions into finished drafts: new articles, updates, release notes, and customer FAQs. Drafted in about a minute, in your house style, inside the platform you already use. A technical writer approves before anything goes live.
Built by technical writers with 25 years in B2B SaaS and cyber documentation. Made for technical writers.
The problem
Every release, every feature, every support ticket pulls your documentation further out of date. However many writers you have, the backlog outruns them, a new hire may be months away, and a headcount you may not get.
Articles pile up faster than anyone can write them.
A change ships and three articles are quietly wrong.
Jira, Slack, support, the knowledge base. The writer lives in all four.
The interesting work waits while the busywork wins.
The cold start
Most tools only help with what comes next. Draft Punk also takes on what's already stacked up. Point it at the tickets already piled up on your board, walk away, and come back to a queue of finished drafts instead of a blank page.
How it works
A PM or developer opens a Jira ticket or drops a note in Slack.
A support ticket lands. They never touch the docs.
In about a minute, a full article appears in your house style, inside your existing platform. It updates the right article, or creates a new one.
The technical writer reviews, edits, and approves. Until they do, nothing reaches a customer. Ever.
TL;DR Connect a channel so your team sees review delays where they already work.
Send a Slack alert when a review runs longer than your team's SLA.
What Draft Punk drafts
One engine, every kind of documentation your team is behind on.
All in your style, all waiting in a review queue.
Repeated support tickets and Slack questions become searchable self-serve answers, before your team replies a sixth time.
Compiled from the work that actually shipped, ready the moment the release goes out.
When a change lands, Draft Punk edits the existing article in place. Your content, your structure, now up to date.
No article yet? Draft Punk writes one from scratch, in your house style, slotted into the right place.
Every draft is graded out of 10 with a review checklist, so your writer knows exactly what to check before approving.
After a change, Draft Punk scans your entire knowledge base and flags the other articles that just went out of date.
Endpoints, parameters, and examples drafted and kept in sync as the API moves.
Task-based guides and reference articles, written the way your team writes them.
Jira, Slack, and support tickets all feed the same queue. Wherever the work happens, Draft Punk follows.
Speed
The moment a Jira ticket is opened, the clock starts. By the time your writer gets to it, the draft is already waiting.
Judgment
Draft Punk checks whether the article already exists. If it does, it edits in place and preserves everything you wrote. If it doesn't, Draft Punk writes a new article.
Trust
Each draft arrives graded, with a plain-English checklist of anything unverified. Your writer reviews the flags, not the entire article from scratch.
The moat
Change one thing and three articles are quietly wrong. After every change, Draft Punk scans your knowledge base and flags anything that needs attention.
No migration, ever
Draft Punk writes into your existing platform. You keep your docs, your structure, your URLs, and your style guide. We come to you.
The human stays in charge
Draft Punk does not replace your writer. It removes the grind and hands them the final say. Draft Punk drafts. The writer approves. Only then does it go live.
That line is the product, not the marketing.
One writer or an entire docs team, every draft lands in a shared review queue and routes to whoever owns that area, with clean attribution either way.
Your writers spend their hours on voice, structure, and judgment.
Draft Punk does the typing.
For your IT and security team
Draft Punk runs alongside your stack, not inside your secrets drawer.
Here is what your InfoSec reviewer will want to know.
Drafts are written straight into your existing knowledge base.
We don't host, mirror, or take ownership of your documentation.
Scoped, revocable tokens. Read-only where reading is all that's needed. You can cut access in one click.
Credentials are stored encrypted and rotated on a schedule.
No tokens sitting in plaintext, anywhere.
Every draft is unpublished until a human approves it.
There is no auto-publish path to misconfigure.
Content sent for drafting is not retained or used to train any model.
Every draft links back to the ticket that triggered it.
Who, what, when, and why, all traceable.
The honest comparison
| Draft Punk | A second hire | A Jira-only plugin | |
|---|---|---|---|
| Jira triggers | – | ||
| Slack & support triggers | – | ✕ | |
| Works with your platform (not just one) | ✕ | ||
| Writes in your house style | ✕ | ||
| Updates and creates | partial | ||
| Quality score on every draft | – | ✕ | |
| Stale-content flagging | – | ✕ | |
| Human approves before publish | auto-publishes | ||
| Cost | A retainer | A full salary | Per user / seat |
No teken? Ain baya.
Hiring is frozen. The backlog isn't. Draft Punk is a flat retainer you can approve, not a headcount you have to win.
It makes the writer you already have the output of a team.
Pricing
Draft Punk costs less per day than a senior technical writer bills in an hour. One predictable retainer.
No per-seat meter, no surprise overages.
Pricing scoped to your stack on the call.
Questions
No. Draft Punk removes the grind and turns your writer into the editor-in-chief. They keep the voice, the judgment, and the final say, and get their hours back for the work that only a writer can do. Only they can publish.
Yes. Draft Punk feeds one shared review queue. Whether you have one writer or six, each draft routes to whoever owns that area, and attribution stays clean across the team, so nobody approves work in someone else's name.
Customer FAQs, release notes, how-to and reference guides, and API documentation, plus updates to existing articles and brand-new ones. If your team writes it, Draft Punk can draft it.
No. Draft Punk writes into the platform you already use. You keep your docs, structure, URLs, and style guide exactly as they are.
Paligo, Document360, Zendesk, ReadMe, HelpDocs, Confluence, and API documentation, among others. If yours isn't listed, ask.
About a minute from a Jira ticket being opened to a full draft waiting in your review queue.
Drafts are written into your own platform. Access uses scoped, revocable tokens, secrets are stored encrypted, content isn't used to train models, and every draft is traceable to its ticket. See the security section above.
Never. Every draft is unpublished until a human approves it. There is no auto-publish path.
A one-time implementation fee plus a monthly retainer.
Book a demo and we'll walk through the fit.
Who's behind it
Draft Punk is a Scribo company, founded on 25 years in the trenches of B2B SaaS and cyber documentation.
We built Draft Punk because we lived the problem: too few writers, a bottomless backlog, and docs going stale faster than anyone could fix them.
That is why the human always holds the final say. Draft Punk is built by people who would never let a machine publish in their name, and will not let one publish in yours.
Half an hour. We'll show you a ticket become an approved doc, live, with time to spare for your questions. Bring one of your tickets and we'll run it on your docs.
Book a 30-minute demo